SWITCH Identity Blog

The Identity Blog puts the spotlight on identity management, digital identities, identifiers, attributes, authentication and access management.


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UNIBAS: Smooth sailing with SWITCH edu-ID

Project team: 
Dominik Hofer, Stefan Keller, Andreas Scheppele (KOGIT GmbH), Xiang Wang, Erwin Wendelspiess, Jan Stucki, Thomas Mundschin

Successful transition

“For the University of Basel (UNIBAS), the changeover to SWITCH edu-ID went smoothly. The project was a success, because everything was well prepared from a technical point of view and it did not cause any big issues with regard to communication and user feedback.
Successful projects often remain “under the radar”. The management sometimes hardly notice projects, when everything is running smoothly. This is our motivation to write this short success story:

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PH Zug + edu-ID: Linking should be easy for users

With the University of Teacher Education Zug, the second PH switched to SWITCH edu-ID on 7 October 2020.

Abdel Benhauresch, head ICT PH Zug

Abdel Benhauresch (head of the ICT PH Zug), can you tell us a little bit about how the adoption of SWITCH edu-ID took place and what further objectives the PH Zug is pursuing after the successful changeover?

“We are a relatively small university with a core of about 800 users and about three times as many people who attend our continuing education courses.
Accordingly, our IT is small and efficiently structured. Projects have to be well planned and implemented in stages.
The preparations for the adoption of SWITCH edu-ID started two years ago. At first it was unclear when the new Campus Management System (CMS) would go live. Finally, we decided to switch to edu-ID first and to use the new system not before 2021. This means that we will then have to check the interaction of edu-ID with the new CMS.
For the linking process we decided to use a function in Microsoft Azure, because all our users use an Azure Active Directory account (AAD) to authenticate.

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PHBern now also on the road with edu-ID

On August 19, 2020, the Berne University of Teacher Education (PHBern) switched over to SWITCH edu-ID, thus filling the dozen:


More than 8000 students and employees of the PHBern now have an edu-ID account and can use it to access services of their own PH as well as those of other Swiss universities which are open to members of PHBern.

Ulrich Weisenseel, head Services Informatik PHBern, about the planning and adoption:

“When the first planning steps were taken in 2018, the analyses showed that PHBern users accessed more than 100 services via AAI accounts. A picture that looks similar at many universities. University members usually access 10 to 20 times more external than internal services, with the number of logins naturally being highest for the most prominent services such as a university’s own Learning Management System. At PHBern, ILIAS and the intranet “My PHBern” swing out at the top in terms of access numbers.

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Ensure secure SWITCHaai login: Turning off outdated security protocols

The TLS protocol secures the communication between a user’s web browser and a server running a web application. The user recognises a secured communication by the lock visualised in the web browser or the https prefix in a link.
The security protocols TLSv1.0 and TLSv1.1 are outdated and no longer rated as secure. Therefore, web server administrators should plan to properly protect their services by updating their web server configuration to require at least TLSv1.2.
To apply this security improvement to SWITCHaai including SWITCH edu-ID, SWITCH announces the upgrade in two phases.

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Update to the TRID WG Meeting / SWITCH edu-ID Update Event 2020

The Trust & Identity WG Meeting combined with the SWITCH edu-ID Update Event on Wed 20 May 2020

Registration is open until Friday, 8 May 2020 and mandatory (only registered users and accepted guests may enter the meeting room).

The event is aimed at the following target groups: IdP and SP Administrators, Home Org Administrators, RRA & Attribute Policy Administrators, IdP hosting customers and IT staff with interest in Microsoft / Office 365  for both – Swiss universities that still use SWITCHaai and those that have already switched over to SWITCH edu-ID.


What’s the SWITCH Trust & Identity WG?
The SWITCH Trust & Identity WG comprises representatives of all SWITCHaai Participants and SWITCHpki Participants in the SWITCH Community and the Extended SWITCH Community.
This group is informally involved with the further development of SWITCHaai/edu-ID and SWITCHpki and has the opportunity to provide feedback if there are questions or changes upcoming.


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SWITCH edu-ID as door opener for libraries

In December 2020, the Swiss Library Service Platform SLSP goes live[1] after six years of preparation.
From then on, library users will use their SWITCH edu-ID account to register with their research libraries and catalogues. This is expected to affect between 0.5 and 1 million users – especially all Swiss university members.

Thomas_Marty_web

Thomas Marty (director SLSP)

“In today’s knowledge society, unrestricted and timely access to scientific information is of great importance. By guaranteeing access to diverse information resources, academic libraries play a central role in research and teaching at universities, but also in the lifelong learning of the population. SLSP sees itself as a service provider for all academic libraries and contributes to establishing a seamless flow of information for the knowledge society”.

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Trust & Identity WG Meeting / SWITCH edu-ID Update Event 2020

SWITCH invites you on Wed, 20 May 2020 to the 3rd Trust & Identity WG Meeting combined with the SWITCH edu-ID Update Event in Berne – or if the specific situation persists online instead.

Registration is open until Friday, 8 May 2020 and required for logistical reasons.
Refer to the registration page for the preliminary schedule and meeting topics.

In case of presence we have foreseen to hold the program between 10:15 and 15:40.
If the event must take place online, we will shorten the program and run from 9-12, including a break.

The event is aimed at the following target groups: IdP and SP Administrators, Home Org Administrators, RRA & Attribute Policy Administrators, IdP hosting customers and IT staff with interest in Microsoft / Office 365  for both – Swiss universities that still use SWITCHaai and those that have already switched over to SWITCH edu-ID.


What’s the SWITCH Trust & Identity WG?
The SWITCH Trust & Identity WG comprises representatives of all SWITCHaai Participants and SWITCHpki Participants in the SWITCH Community and the Extended SWITCH Community.
This group is informally involved with the further development of SWITCHaai/edu-ID and SWITCHpki and has the opportunity to provide feedback if there are questions or changes upcoming.


Semester starts at UNIFR with SWITCH edu-ID

The University of Fribourg (UNIFR) has also been working with SWITCH edu-ID since 28 January 2020.

Do not let yourself be locked out!

With a targeted campaign, the University of Fribourg persuaded around 90% of its users to link their accounts before switching over to SWITCH edu-ID:

 

Poster and website campaign / Number of linked accounts and times of email dispatch

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ZHdK starts the year 2020 with SWITCH edu-ID

Right at the start of the year on 8 January 2020, the Zurich University of the Arts (ZHdK) switched over to SWITCH edu-ID.

Smooth changeover thanks to good preparation and a high ‘linking’ success rate

Technically, everything was threaded perfectly and the changeover of the IdP went off without a hitch. After initialization and planning in 2018, the work could be started at the beginning of 2019 with the development of the connector, followed by the setup of the linking service and the migration of the IdP. The fact that everything went so smoothly was partly due to the fact that a large number of users had linked their accounts in time for the migration:

Target group Target value
Success rate
Students 60 % 67.4 %
Lecturers 60 % 68.5 %
Midlevel faculty 70 % 83.1 %
Staff 70 % 79.1 %
Externes 0 % 5.3 %

The communication measures were very successful with all target groups.
These consisted of a post in the Rectorate newsletter, a poster at the helpdesk, multiple e-mails sent to people without a linked account (maximum of three follow-ups and a final e-mail to users of the three most frequently used services), a message in the Rectorate newsletter shortly before the changeover, and detailed instructions on how to create and link the edu-ID account. E-mails were sent to the different groups of people in a staggered manner. This meant that support before and after the changeover to SWITCH edu-ID was uncomplicated and that the work involved was predictable and manageable.

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ZHAW has switched to edu-ID – with around 20,000 people!

The Zurich University of Applied Sciences (ZHAW) is using SWITCH edu-ID as replacement for the former AAI accounts and IdP since October 18. With currently around 20,000 persons with ZHAW affiliation, it is the largest university to date to use edu-ID.

Planning and reality

The ZHAW is one of the “Early Bird” universities that have already started planning the transition in 2017. The ZHAW coined the term “script cemetery” – a term for IdM processes that are based on many scripts difficult to maintain. The university therefore decided to replace its existing IdM. The edu-ID planning was part of this redesign project. Right from the start, the project manager succeeded in bringing all relevant stakeholders together at one table and also involving the departments where necessary, so that the migration plan was available in February 2018.
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Applying for Medical School using SWITCH edu-ID

Anyone wishing to begin studying human medicine, dentistry, veterinary medicine or chiropractic must register online with swissuniversities.

Since this year, authentication is exclusively done with SWITCH edu-ID on the Medon registration platform. Thus Medon uses a unique feature that was introduced with edu-ID in the Swiss AAI federation: anyone can create an edu-ID account and use it in the context of academic services.

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Trust & Identity WG Meeting / SWITCH edu-ID Update Event 2019

SWITCH invites you on Wed, 15 May 2019 to the 2nd Trust & Identity WG Meeting combined with the SWITCH edu-ID Update Event in Berne.

Registration is open until Tue, 7. May 2019 and required for logistical reasons.
Refer to the registration page for the draft agenda and schedule.

A longer section of the event is dedicated to SWITCH edu-ID. The heads of IT of University of Lucerne and Distance University will talk about their adoption experience.

Administrators of either an Identity Provider or Service Provider registered in SWITCHaai as well as the SWITCHpki registration authority operators and all persons involved in (future) planning and adoption of SWITCH edu-ID are invited to participate.


What’s the SWITCH Trust & Identity WG?
The SWITCH Trust & Identity WG comprises representatives of all SWITCHaai Participants and SWITCHpki Participants in the SWITCH Community and the Extended SWITCH Community.
This group is informally involved with the further development of SWITCHaai/edu-ID and SWITCHpki and has the opportunity to provide feedback if there are questions or changes upcoming.


Distance University too uses now edu-ID

On 6 March 2019, Distance University became the second university to switch to SWITCH edu-ID for authentication and access to its services. Here is an extract from their experience:

IT as a driving force

The project was primarily carried out by the IT department – supported by Marketing. All information had to be written in German and French. Student managers, who act as the first contact persons for teachers and students, were trained in advance by IT.

It took about 1.5 years from the initial discussions with SWITCH to the completion of the project. Distance University IT spent in total one man-month developing and testing the technical implementation. In addition, project management and communication were particularly time-consuming.

Information campaign as key

The Distance University launched an information campaign in the summer of 2018, thus persuading 75% of the university members to create an edu-ID account. The scenario “Linking before day X” was used for current users. The creation/linking of the account was simple and user acceptance correspondingly high.
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Go for next Deployment Step

The project Deployment Step 2.2, submitted in February, is now approved by swissuniversities.

Participating Universities

From August on several universities will start the adoption planning, supported by federal funds in the framework of the Deployment Step 2 phase:

  • Berner Fachhochschule
  • Fachhochschule St. Gallen
  • Haute école spécialisée de Suisse occidentale
  • Hochschule für Technik und Wirtschaft Chur
  • Hochschule für Wirtschaft Zürich
  • Pädagogische Hochschule Bern
  • Université de Neuchâtel
  • Zürcher Hochschule der Künste.

The following universities plan the implementation of SWITCH edu-ID in 2018/19:

  • FernUni
  • Hochschule Luzern
  • Pädagogische Hochschule Schwyz
  • Pädagogische Hochschule Zug
  • Université de Lausanne
  • Universität Luzern
  • Universität St. Gallen
  • Zürcher Hochschule für Angewandte Wissenschaften.

The list of participating organisations is regularly updated and available at https://projects.switch.ch/eduid/adoption/
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Swiss edu-ID Deployment: Next Steps

Project for Deployment Step 2 in 2018/19 submitted

Within this next project phase – once approved by swissuniversities – the first three universities will implement SWITCH edu-ID:

  • Université de Lausanne
  • Universität St. Gallen
  • Zürcher Hochschule für Angewandte Wissenschaften.

They’ve developed their individual integration plan during 2017 (Deployment Step 1). As the other four participating universities they have considerably contributed to elaborate and sharpen adoption scenarios for linking of new and current members and for managing affiliations.

Eleven universities will start implementation planning: Berner Fachhochschule, FernUni, Fachhochschule St. Gallen, Haute école spécialisée de Suisse occidentale, Hochschule Luzern, Hochschule für Technik und Wirtschaft Chur (HTW Chur), Hochschule für Wirtschaft Zürich, Pädagogische Hochschule Bern, Pädagogische Hochschule Schwyz (PHSZ), Université de Neuchâtel and Zürcher Hochschule der Künste.

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