On August 19, 2020, the Berne University of Teacher Education (PHBern) switched over to SWITCH edu-ID, thus filling the dozen:
More than 8000 students and employees of the PHBern now have an edu-ID account and can use it to access services of their own PH as well as those of other Swiss universities which are open to members of PHBern.
Ulrich Weisenseel, head Services Informatik PHBern, about the planning and adoption:
“When the first planning steps were taken in 2018, the analyses showed that PHBern users accessed more than 100 services via AAI accounts. A picture that looks similar at many universities. University members usually access 10 to 20 times more external than internal services, with the number of logins naturally being highest for the most prominent services such as a university’s own Learning Management System. At PHBern, ILIAS and the intranet “My PHBern” swing out at the top in terms of access numbers.
Two and a half weeks before the semester start, a message went through the SWITCH internal chat saying that the 250’000th SWITCH edu-ID account had just been created! We actually assumed that this would happen only a few weeks later. However, apparently many new students from universities that have already adopted the SWITCH edu-ID, recently created their proper edu-ID account. This went so smooth that we didn’t even notice it, at least not from the number of tickets in our end user support queue, which showed only a minimal increase.
But this was not the only record to celebrate. On the second day of the new semester, 1594 new accounts were created within 24 hours. This number is 40% higher than the old record from exactly one year ago.
We have indeed been very busy in these last weeks increasing the scalability of the SWITCH edu-ID service and its components. The most important component is the IdP, as it has to be up and running 24×7, regardless of the load that the end users bring when logging in to their services. I’m very happy and relieved that this service could be put behind a load balancer, and that it received a twin worker node to start with. More such worker nodes can from now on easily be added if necessary. With this scalability increase, our infrastructure was able to stand the load increase that came along with the semester start, see the figure:
We are hoping that our service will continue to run so smoothly and we will do whatever is necessary in order to keep up with the increasing demands of our user.