SWITCH Identity Blog

The Identity Blog puts the spotlight on identity management, digital identities, identifiers, attributes, authentication and access management.


swisscovery going live brings the SWITCH edu-ID to its limits for about two hours

Today, with the going live of SLSP we have seen quite a few thousands SWITCH edu-ID accounts being created. This amount was considerably more than we have seen in the past. While the SWITCH edu-ID infrastructure kept working for those who had created their account already before, some users who created their account today before noon, had to wait a couple of minutes until their account was ready to be used to log into swisscovery.

We apologise for this inconvenience and ask our customers to try again.

Starting from around 12:10 today, operation goes smoothly again, meaning that newly created accounts can be used for login right away.

Here’s a couple of pictures to show what actually happened:

New record of accounts created per day

Number of phone number verifications compared to the days before

Synchronisation of one of the slave lagging behind between 10:00 and 12:10

We thank our customers for their patience within this period of time. In case someone created more than one account – while assuming that a second one might work better – we strongly recommend to merge these two accounts back again.

Do you have question? Please contact us at eduid-support@switch.ch